This Privacy Policy describes how 8k818 collects, uses, stores, discloses, and protects personal information from registered players and site visitors. It is issued in compliance with the Data Privacy Act of the Philippines (Republic Act No. 10173), its Implementing Rules and Regulations, and PAGCOR's data governance requirements.
By registering, logging in, or otherwise using the 8k818 platform, you acknowledge that you have read and understood this Privacy Policy and consent to the data practices described herein.
8k818 collects identity information, contact details, payment data, device and session data, and gaming activity logs — only to the extent necessary to operate a PAGCOR-licensed gaming platform and comply with Philippine law.
Your data is used to verify identity, process GCash and bank transactions, comply with PAGCOR and AMLC regulations, improve platform performance, and deliver relevant promotions where you have consented to receive them.
8k818 shares personal data only with PAGCOR and AMLC as required by law, licensed game providers, regulated payment processors (GCash, PayMaya, banks), and KYC verification services — never for sale to third-party marketers.
Filipino players have the right to access, correct, delete, restrict, object to, and port their personal data held by 8k818, as provided under the Data Privacy Act of the Philippines (Republic Act No. 10173).
8k818 applies industry-standard technical and organizational security measures including HTTPS encryption, access controls, data minimization, staff training, and regular security audits to protect all personal information on the platform.
8k818 uses cookies and similar technologies for session management, security, analytics, and platform optimization. You can manage cookie preferences through your browser settings; however, some cookies are essential for the platform to function.
This Privacy Policy ("Policy") applies to all personal information collected and processed by 8k818 in connection with the operation of the 8k818 online gaming platform accessible at 8k818.org ("the Platform"), including the website, mobile interfaces, customer support channels, and all associated services.
This Policy applies to all registered Players, prospective registrants who have initiated but not completed registration, and visitors to the Platform. It governs personal data collected regardless of the device or method used to access the Platform.
This Policy is to be read together with the Terms & Conditions and Responsible Gaming Policy. In the event of any conflict relating to privacy matters, this Policy prevails.
For the purposes of the Data Privacy Act of the Philippines and this Privacy Policy, the data controller responsible for your personal information is:
8k818 has appointed a Data Protection Officer (DPO) as required under the Data Privacy Act. The DPO is responsible for overseeing compliance with this Policy and the Data Privacy Act, and is the designated point of contact for all data subject rights requests and privacy-related inquiries.
8k818 collects only the personal data that is necessary, relevant, and not excessive in relation to the purposes for which it is processed, in accordance with the data minimization principle under the Data Privacy Act.
8k818 does not store full credit or debit card numbers. Payment processing is handled by regulated Philippine payment processors and e-wallet providers operating under their own security and compliance frameworks.
| Data Category | Examples | Collection Point |
|---|---|---|
| Identity | Full name, date of birth, nationality | Registration & KYC |
| Contact | Mobile number, email, address | Registration |
| KYC Documents | Government ID, selfie, proof of payment | Verification process |
| Financial | GCash number, bank account, transactions | Deposits & withdrawals |
| Gaming Activity | Game sessions, bets, wins/losses | Platform use |
| Technical | IP address, device, browser, cookies | All Platform sessions |
| Communications | Support chat, email, complaints | Support interactions |
8k818 collects personal data through the following methods:
8k818 processes personal data for the following specific, legitimate, and explicitly declared purposes:
| Purpose | Description |
|---|---|
| Account Management | Creating, managing, and maintaining your 8k818 account, including authentication and security |
| Age & Identity Verification | Confirming you are 21 years or older and verifying your identity under PAGCOR's KYC requirements |
| Payment Processing | Processing deposits, withdrawal requests, and refunds via GCash, PayMaya, and bank transfers |
| Regulatory Compliance | Fulfilling PAGCOR licensing obligations, AMLC reporting, and obligations under Philippine gaming and financial law |
| Fraud Prevention & Security | Detecting and preventing fraudulent activity, multi-account creation, money laundering, and unauthorized access |
| Responsible Gaming | Administering limits, self-exclusion, and player protection measures required under PAGCOR's responsible gaming framework |
| Game Delivery & Support | Providing access to games, resolving technical issues, and delivering customer support |
| Platform Improvement | Analyzing aggregated usage data to improve platform performance, game selection, and user experience |
| Marketing (Consented) | Sending promotional offers and bonus notifications where you have explicitly consented to receive them |
Under the Data Privacy Act of the Philippines, 8k818 processes personal data on the following legal grounds:
8k818 does not sell, rent, or trade personal data to third parties for commercial or marketing purposes. Personal data is shared with third parties only in the following circumstances:
8k818 is legally obligated to share personal data with PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other competent Philippine government authorities upon lawful demand or as required by our operating license. No prior consent is required for disclosures mandated by Philippine law.
Transaction data is shared with GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers strictly to the extent necessary to process deposits and withdrawals. These providers operate under their own regulatory frameworks and privacy policies.
Identity documents and verification data may be shared with licensed third-party KYC providers to perform identity verification, fraud screening, and age verification services on 8k818's behalf. All KYC providers used by 8k818 are bound by contractual data processing agreements and applicable Philippine law.
Limited player session data (Player ID, wallet balance relevant to the game session) is shared with licensed game providers such as Evolution Gaming, Pragmatic Play, JILI, PG Soft, and SA Gaming solely for the purpose of delivering game services. Game providers do not receive full identity or financial data.
8k818 may engage trusted third-party service providers for IT infrastructure, platform security, customer support tooling, and analytics. These providers are authorized to process personal data only on 8k818's instructions, under data processing agreements that impose confidentiality and security obligations consistent with the Data Privacy Act.
Some of 8k818's third-party service providers and game providers operate internationally. Where personal data is transferred outside the Philippines — for example, to servers operated by game providers in other jurisdictions — 8k818 ensures that such transfers are subject to appropriate safeguards, including:
8k818 will not transfer personal data internationally in a manner that circumvents the protections afforded to you under Philippine law.
8k818 retains personal data only for as long as is necessary to fulfill the purposes for which it was collected, including satisfying legal and regulatory retention obligations. Specific retention periods are as follows:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account & Identity Data | Duration of account + 5 years after closure | PAGCOR licensing requirement |
| KYC Documents | Duration of account + 5 years after closure | Anti-Money Laundering Act (RA 9160) |
| Financial Transaction Records | 5 years from transaction date | AMLC and BSP requirements |
| Gaming Activity Logs | 2 years from activity date | PAGCOR audit requirements |
| Customer Support Records | 3 years from last interaction | Dispute resolution & compliance |
| Marketing Consent Records | Duration of consent + 3 years | RA 10173 accountability requirement |
| Technical & Device Logs | 90 days from collection | Security monitoring |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymized so that it can no longer be associated with an identifiable individual. Anonymized or aggregated data derived from your personal data may be retained indefinitely for statistical and analytical purposes.
8k818 uses cookies and similar technologies (local storage, session tokens, pixel tags) on the Platform. These technologies serve several distinct functions:
You can manage or disable non-essential cookies through your browser settings. Most modern browsers allow you to refuse cookies, delete existing cookies, or be notified when cookies are set. Please note that disabling strictly necessary cookies will impair your ability to use the 8k818 platform, including logging in and accessing your account.
Instructions for managing cookies vary by browser. Consult your browser's help documentation for specific guidance. Mobile device users can also manage cookies through their device's browser application settings.
8k818 implements a comprehensive set of technical and organizational security measures to protect personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:
While 8k818 takes all reasonable steps to protect your personal data, no method of transmission over the internet or electronic storage is completely secure. Players are encouraged to use strong, unique passwords and to enable two-factor authentication on their 8k818 account to further protect their personal information.
As a data subject under the Data Privacy Act of the Philippines (RA 10173), you have the following rights with respect to your personal data held by 8k818:
You have the right to know that your personal data is being collected and processed, and the specific purposes for which it is used — which this Policy provides.
You may request a copy of the personal data 8k818 holds about you, including information on how it is processed and who it has been shared with.
You have the right to request correction of inaccurate or incomplete personal data held by 8k818. Some corrections may require supporting documentation.
You may request deletion of your personal data where it is no longer necessary for its original purpose, subject to legal retention obligations that may require 8k818 to retain certain records.
You may object to processing of your personal data for direct marketing purposes at any time. You may also object to other processing based on legitimate interests grounds.
You may request a copy of personal data you have provided to 8k818 in a structured, commonly used, machine-readable format where technically feasible.
To exercise any of the above rights, submit a written request to 8k818's Data Protection Officer at [email protected] with the subject line "Data Privacy Request – [Your Account Reference]". Please include sufficient information to identify your account and describe your specific request.
8k818 will respond to valid data subject rights requests within 30 days of receipt. For complex requests, this period may be extended by a further 30 days, in which case you will be notified.
If you believe 8k818 has failed to handle your personal data in accordance with the Data Privacy Act, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines. The NPC is the supervisory authority for data protection in the Philippines. We encourage you to contact 8k818 first to allow us to address your concern directly before escalating to the NPC.
The 8k818 platform is strictly restricted to individuals aged 21 years or older in compliance with PAGCOR's mandatory age restriction for online gaming in the Philippines. 8k818 does not knowingly collect personal data from any person under the age of 21.
If 8k818 discovers or is informed that personal data has been collected from a person under 21, all such data will be immediately deleted and the relevant account terminated. Age verification is performed during registration and may be repeated at any point during the account lifecycle.
If you are a parent or guardian and believe a minor has accessed or registered on 8k818, please contact us immediately at [email protected] so that we can investigate and take immediate action.
8k818 may update this Privacy Policy from time to time to reflect changes in law, regulatory requirements, our data processing activities, or our privacy practices. The effective date at the top of this page indicates when the current version came into force.
Material changes to this Policy will be communicated to registered Players via their registered email address and/or by a prominent notice on the Platform prior to the changes taking effect. We encourage you to review this Policy periodically.
Your continued use of the 8k818 platform after the effective date of any amendment constitutes your acknowledgment of the updated Policy. If you do not agree with material changes, you should cease using the Platform and contact us to close your account.
For questions, concerns, data subject rights requests, or complaints relating to this Privacy Policy or 8k818's data handling practices, please contact:
We take all privacy inquiries seriously and will acknowledge receipt of your request within 5 business days. For concerns that cannot be resolved directly with 8k818, you may contact the National Privacy Commission (NPC) of the Philippines through their official channels. You may also refer to the Responsible Gaming page for account-related safety controls.
PAGCOR-licensed, Data Privacy Act compliant, and committed to protecting every Filipino player's personal information. 1,200+ games and 1-2 hour GCash cashouts — with privacy you can trust.
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